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Intuitive Operation, Dependability,
Performance and Value since 1972


Technical Product Support

Find help or support for your Adam Equipment products or even learn a little more about how our weighing scales and balances are used in the industry.

Our Support section provides a wealth of information to help you get the most out of your Adam product. 

Can't find what you're looking for? Ask for help by contacting us.

Just purchased an Adam product?

We recommend registering your product. It means better access to technical support and updates, and only takes a minute!

Find support for your Adam Scale, Balance or Accessory.

Enter your product range or model (example: Equinox or EAB 125i) below and choose your product for product support.

Software Downloads

Check here for the latest software drivers and downloads for our products. Need data collection software for your computer? Adam has you covered with the Adam DU.

General Troubleshooting

From regular maintenance to common problems and solutions, these handy tips can help get you back up and running.


User Manuals

Whether you need a user manual for the latest Adam Equipment products or an old favourite, check out our comprehensive list. If you don't see the manual you are looking for, contact us

Product Data Sheets

Data sheets offer all the specs on Adam Equipment products, from capacities and readabilities to dimensions and shipping weights. Download the latest data sheet for your product here. If the one you need isn't listed, contact us for assistance.

General Product Resources


User-friendly guides offer simple instruction on topics like "What is the Tare Function?", "How to Connect a Printer?", "How to Perform Basic Parts Counting" and much more!

Application Notes / Case Studies

Adam Equipment products can pop up in the most unusual places! Take a look to see how others have used our scales and balances in their businesses to save money and increase efficiency.


A collection of how-to guides, weighing procedure and product overview videos by Adam Equipment. For more, check out our YouTube channel.

Weighing Scales Glossary

Scale and balance terminology can sometimes be confusing. Our glossary covers many of the terms you'll encounter in the weighing industry. 

For any other product questions or assistance, please click the button below to contact us.